To obtain a refund, you must call us at 1-800-616-0166. Please request a Return Merchandise Authorization (RMA) number. You must write the Return Merchandise Authorization (RMA) number on the outside of the box. Please include your full name and address the return package to:
P.O. BOX #61553
Savannah, GA 31420
To receive your refund, please ship your package USPS and you must postmark your return within 30 days of the purchase date. Our shipping department is NOT allowed to accept any packages without an RMA number. You are responsible for paying return shipping. We will not accept or issue a refund for any packages marked return to sender or refused. If you return a package, we recommend that you get proof of shipment. Upon receipt of your returned product with a valid RMA number, a refund will be issued to your credit card. Please note that refunds can take about 7-10 business days to process by your bank and up to 30 days to reflect in your account. Once a return is processed, it can take up to one billing cycle for this return to be posted to your account, depending on your financial institution.